| Annual · values | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Gross Margin | — | — | — | — | — | — | — | — | — | — | — | — |
| Operating Margin | -5.48% | -7.86% | 4.79% | 6.90% | 9.56% | 10.50% | 7.53% | 6.10% | 6.80% | 4.14% | — | — |
| EBITDA Margin | -1.28% | -3.42% | 8.90% | 11.47% | 13.81% | 14.55% | 11.73% | 10.68% | 11.17% | 9.52% | — | — |
| Net Margin | -9.01% | -14.54% | 0.34% | 4.22% | 6.20% | 6.09% | 4.69% | 2.37% | 0.49% | 2.64% | — | — |
| Current Ratio | 1.89 | 1.84 | 1.69 | 1.82 | 1.57 | 1.66 | 1.51 | 2.24 | 2.69 | 2.41 | 2.01 | 2.24 |
| Quick Ratio | 1.89 | 1.84 | 1.69 | 1.82 | 1.57 | 1.66 | 1.51 | 2.24 | 2.69 | 2.41 | 2.01 | 2.24 |
| Debt / Equity | — | — | — | — | — | — | — | — | — | — | — | — |
| ROE | -170.47% | -119.71% | 1.37% | 17.86% | 26.20% | 25.92% | 17.87% | 10.15% | 2.00% | 9.31% | 13.99% | 15.61% |
| ROA | -12.84% | -18.31% | 0.39% | 4.79% | 7.06% | 7.82% | 5.60% | 3.40% | 0.67% | 3.98% | 7.31% | 8.48% |
| Asset Turnover | 1.43 | 1.26 | 1.13 | 1.13 | 1.14 | 1.29 | 1.19 | 1.43 | 1.37 | 1.51 | — | — |
| Book Value / Share | 2.34 | 5.63 | 12.98 | 12.21 | 11.35 | 9.74 | 9.23 | 7.61 | 7.82 | 7.58 | 8.99 | 9.25 |
TTEC Holdings Inc. is a leading customer experience technology and services company that focuses on designing, developing, and delivering exceptional digital customer experiences. The company's primary purpose is to enable organizations to transform their client interactions by leveraging both human and technological resources. TTEC operates in two main segments: TTEC Digital, which offers consulting, data analytics, and technology solutions, and TTEC Engage, which provides customer management services, including care, sales, and support. A notable feature of TTEC's offerings is its integration of advanced technologies like artificial intelligence and machine learning to enhance customer engagement strategies across various platforms. TTEC Holdings serves a diverse range of industries, including healthcare, financial services, technology, and telecommunications. Its role in the financial market is significant, as it provides businesses with a comprehensive suite of tools to improve customer loyalty and drive growth. Headquartered in Englewood, Colorado, TTEC Holdings has established itself as a global provider with a presence in multiple countries, reinforcing its commitment to driving superior customer experiences across different markets.